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Frequently Asked Questions

FOR TENANT'S

Simply choose your dates and follow the on screen instructions to secure your booking!

We use a dynamic pricing strategy, so it is always different! Enter your dates to see the total cost.

We have an easy self check in process for each of our properties, you will receive all relevant details such as address information and keysafe codes 24 hours before check in. This allows you to arrive and check in at your leisure, upon leaving we require keys to be placed in the keysafe as you found them.

To know the GPS coordinates of your accommodation, you can connect to your Personal
“GuestApp”, section “location”. The link will be provided to you by email once your reservation is finalized. Everything will be detailed!

In order to reach your accommodation for the next few days, some special instructions will be required. To access it, you can connect to your Personal “GuestApp” and go to the “arrival instruction” section.

You can pick up the keys to your accommodation from 4pm. An early check in is possible subject to availability. Please contact us beforehand.

For the majority of our properties we do not allow pets. We have several properties in more remote areas which we do permit pets over certain condition but on the whole we do not unfortunately. In order to make a booking with a pet you must reach out to us before at hello@thegoodbutler.com before making a booking to be granted permission and ensure you do not break the terms and conditions of your stay.

Yes, all our properties have high speed wifi available for your use during your stay.

All security deposits will be returned automatically within 14 days of checkout subject to housekeeping review.

Absolutely, we can assist with tourist information, attraction ticket bookings, transport, celebration packages and more, please let us know your requirements at hello@thegoodbutler.com.

In order to support you before, during and after your stay simply open your GuestApp with the link provided by message, and one of our friendly staff will be there to assist you.

Nope! Pillows, bed linens, towels, shampoo, and more are all provided!

Please see the property you wish to book for parking details. Some of our properties offer free parking, and some do not have a parking space. We will provide you with paid parking options if you book a place without parking.

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